Preferred Energy Services makes sure that your telecom bills you at the lowest possible rate

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PES Was Listed As The 3rd Fastest Growing Private Company In Silicon Valley By The San Jose Business Journal

A Preferred Energy Services (PES) telecommunications audit has four main objectives:

That your invoices are correct
That you are only paying for the services and equipment you have contracted for
That you are being billed per agreed pricing plan or contract
That you are billed at the lowest possible rate

Our service offers a complete solution to your invoice verification needs because we analyze both fixed (i.e. monthly recurring) and variable (i.e. usage) costs. This is a contingency fee based service, which means you pay upon our success. Our Telecom Division staff is made up of highly trained specialists with many years of experience at MCI, Sprint and the baby Bells.

Experience shows that billing errors exist on nearly all telecommunications invoices, especially when equipment changes are made, such as those arising from turnover of people and telephones. Charges may remain for equipment or services that no longer exist. Because PES verifies each and every item of expense on every bill, those types of overcharges will be eliminated as well as:

Rate and tariff anomalies, many of which are subject to vendor misinterpretation, often remain uncovered and costly.
Double billings result in paying twice for some lines or piece of equipment.
Quantity variations between the services and equipment for which an organization says and those which it actually uses can go undetected at great expense.

PES verifies local loop charges, validates any and all channel termination charges, as well as engineering parameters such as line conditioning. All mileage charges are recalculated using PES proprietary software. Bills are analyzed in detail for correct taxes and surcharges. Discounts are verified. Services are analyzed to determine if lower cost tariff exceptions or grand-fathered provisions apply.

Through our own and our affiliate's proprietary software, high-powered computer tools, expertise in rates and tariffs and disciplined approach, we have delivered tens of millions of dollars in refunds and ongoing savings to our clients. Usage, long distance and toll charges are reviewed to verify applicable time of day tariff charges and search for duplicate charges. Our extensive tariff database is updated continually with rates on virtually every carrier's services. Additionally, invoices are verified to ensure the proper application of tariffed/contractual discounts, and taxes.

Ours successful, professional negotiations with vendors are an essential aspect of our service. We understand that your vendors are important to you and we will not reduce the quality of that relationship. In fact, most of our clients receive better customer service from their vendors after PES is brought on board.

The service is straight forward: Upon having the summary pages of one month of typical phone invoices, a copy of any contracts you have in place and a letter of authorization we will do a full analysis of your calling patterns and the various costs of your different carriers. As PES identifies errors, we contact the vendor(s) on your behalf and negotiate with them to have the overcharges eliminated from the monthly invoices and obtain refunds or credits for past overcharges. We then present a report to you detailing how and why you may be able to reduce your costs without sacrificing the quality of service you require. As a turnkey service, we will implement all approved changes.